ASSISTANCE

After Sales Assistance 

Labormak also follows the customer at the end of the supply with the after-sales assistance service, which is essential especially in the project start-up phase, where operators must acquire greater confidence with the system.

Labormak can provide constant monitoring of the plant through a tele-assistance service, with immediate interventions via a dedicated telephone line, for the diagnosis and rapid resolution of any problems.

Maintenance of Industrial Facilities

Grande importanza ha la manutenzione ordinaria che Labormak, attraverso contratti di assistenza programmata, può personalizzare in funzione delle esigenze produttive del cliente, per garantire il funzionamento ottimale e la longevità dell’impianto industriale.

Personzalized training and courses

Labormak is able to organize customized course sessions, according to the purchased plant. The courses are held by the competent personnel at our headquarters, according to pre-established days and times.

The courses are closely linked to the complexity of the industrial plant with the precise aim of giving the customer all the information necessary to manage the machinery independently, in the shortest possible time.